Shift Leader - Drive Service Excellence & Profit

Burger King (Global); Fillmore (UT); On-site; USD 17,000 - 25,000; Full time

Job summary

Burger King is seeking an Hourly Shift Leader to support the Restaurant General Manager and Assistant Manager in managing operations during shifts. The role focuses on profitability, guest service, and people, while directly managing a team of Team Members.

The position emphasizes coaching, upholding brand standards, and driving speed of service to deliver quality, friendly service in a fast-paced environment.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles.

Responsibilities

• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during the shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that restaurant upholds operational and brand standards.

Skills

Guest service principles

Team leadership

Operational execution

Speed of service

Education

High School Diploma or GED

2 years college preferred

Job description

Burger King is seeking an Hourly Shift Leader to support the Restaurant General Manager and Assistant Manager in managing operations during shifts. The role focuses on profitability, guest service, and people, while directly managing a team of Team Members.

The position emphasizes coaching, upholding brand standards, and driving speed of service to deliver quality, friendly service in a fast-paced environment.