Shift Leader: Guest Experience Pro (4am-1am)

UDF-MyScoop Branding; Independence (KY); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers in Independence, KY, Store 169, seeks a Shift Leader for opening shifts 4am-12pm and closing shifts 5pm-1am. This full-time role centers on delivering the Hi Five guest experience and supervising staff during shifts.

The job requires customer service focus, cash handling, and compliance with state laws on alcohol/tobacco sales. Strong English communication and math skills are essential for daily operations.

Qualifications

• Customer service excellence required.
• Cash handling and POS operation.
• Compliance with alcohol and tobacco sales laws.

Responsibilities

• Overall Guest Services: provide the Hi Five experience and greet guests.
• DipSide services: prepare shakes, cones, sundaes and related items.
• POS and Gas Console: process transactions, manage cash, coupons and payments.
• Stocking: keep shelves and cold cases well-stocked and presentable.
• Security: monitor store to prevent theft and manage cash drops.

Skills

Customer service

Cash handling

Alcohol/tobacco compliance

Tools

POS system

Gas console

Job description

United Dairy Farmers in Independence, KY, Store 169, seeks a Shift Leader for opening shifts 4am-12pm and closing shifts 5pm-1am. This full-time role centers on delivering the Hi Five guest experience and supervising staff during shifts.

The job requires customer service focus, cash handling, and compliance with state laws on alcohol/tobacco sales. Strong English communication and math skills are essential for daily operations.