Shift Leader — Guest-Experience & Operations Coach

Everyday Coffee Company; Eau Claire (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

Everyday Coffee Company is seeking a Shift Leader in Eau Claire, WI to oversee restaurant operations. As a Shift Leader, you will coach team members, support the Restaurant Manager, and ensure brand and food safety standards are consistently met. The ideal candidate should have leadership experience in the retail or hospitality industry, possess strong customer service skills, and be fluent in English. This role requires managing shifts effectively and maintaining a positive guest experience.

Qualifications

• Basic computer skills are required.
• Fluent in spoken and written English or local language.
• Previous experience in a leadership role preferred.

Responsibilities

• Coach restaurant team members to meet standards and deliver service.
• Support the Restaurant Manager in operational goals.
• Ensure food safety and brand standards are met.

Skills

Leadership

Customer service

Problem solving

Time management

Teamwork

Education

Fluent in spoken and written English

Previous leadership experience in retail or hospitality

Tools

Basic computer skills

Job description

Everyday Coffee Company is seeking a Shift Leader in Eau Claire, WI to oversee restaurant operations. As a Shift Leader, you will coach team members, support the Restaurant Manager, and ensure brand and food safety standards are consistently met. The ideal candidate should have leadership experience in the retail or hospitality industry, possess strong customer service skills, and be fluent in English. This role requires managing shifts effectively and maintaining a positive guest experience.