Shift Leader: Lead, Coach & Grow a Flexible Coffee Crew

Caribou Coffee Company; Madison (WI); Sur place; USD 35 000 - 48 000; Plein temps

Avantages offerts par ce poste

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Résumé du poste

Caribou Coffee Company is seeking a Shift Leader to oversee daily operations in our Madison, WI location. You will lead the team, uphold brand standards, ensure guest satisfaction, and manage the shift’s tasks and finance-related duties with integrity.

The role emphasizes coaching, maintaining a positive atmosphere, and driving sales while controlling waste. Candidates should be at least 18 with basic leadership exposure and availability for varied shifts.

Qualifications

• At least 6 months of experience in a leadership role, or properly trained and approved to take on Shift Leader responsibilities.
• Flexible availability to meet business needs; may be required to work different days, times, or shifts.
• Must be at least 18 years of age.

Responsabilités

• Lead shifts with commitment to Make Fun Happen and keep energy high.
• Ensure brand standards, cleanliness, and guest connections on shift.
• Manage product sales while reducing waste and maintaining a welcoming environment.
• Know deployment, roles, and communicate on the floor to move the shift.
• Coach and train team in responsibilities, product knowledge, and promotions.
• Handle bank deposits, inventory, and orders timely.
• Own the shift with strong decision-making as Manager on Duty.

Connaissances

Leadership

Team management

Customer service

Formation

High school diploma or GED

Description du poste

Caribou Coffee Company is seeking a Shift Leader to oversee daily operations in our Madison, WI location. You will lead the team, uphold brand standards, ensure guest satisfaction, and manage the shift’s tasks and finance-related duties with integrity.

The role emphasizes coaching, maintaining a positive atmosphere, and driving sales while controlling waste. Candidates should be at least 18 with basic leadership exposure and availability for varied shifts.