Shift Leader: Guest Experience | Daily Pay + Flex Schedule

Perkins American Food Co.; Osseo (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Educational assistance

Family eligibility

Daily pay

Health benefits

401(k) with match

Flexible schedule

Uniforms provided

Employee discounts

Career development

College credits hours

Job summary

Perkins American Food Co. is seeking a Service Leader to drive guest satisfaction by enforcing company standards, training staff, and managing service operations.

You will greet and seat guests, oversee dining experiences, and ensure accurate cash handling and safety protocols. The role requires strong communication, multitasking, and a commitment to quality, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Basic sanitation, safety, and customer service skills learned in in-house training.
• Able to handle cash and operate the register accurately.
• Clear communication and multitasking across duties.

Responsibilities

• Greet, seat, and serve guests to ensure satisfaction.
• Resolve guest complaints professionally.
• Handle cash, cards, and guest checks securely.
• Maintain facility safety, hygiene, and sanitation standards.
• Monitor food temperatures and assist in food prep as needed.
• Train team members during shifts for proper performance.
• Ensure menu items are prepared and served per standards.
• Communicate issues to Manager on Duty.

Skills

Customer service

Cash handling

Communication

Multitasking

Team leadership

Job description

Perkins American Food Co. is seeking a Service Leader to drive guest satisfaction by enforcing company standards, training staff, and managing service operations.

You will greet and seat guests, oversee dining experiences, and ensure accurate cash handling and safety protocols. The role requires strong communication, multitasking, and a commitment to quality, with opportunities for advancement and a comprehensive benefits package.