Shift Leader & Guest Experience Coach

Dunkin' - Franchisee Of Dunkin Donuts; Granby (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth opportunities

Job summary

Dunkin' - Franchisee Of Dunkin Donuts is seeking a Shift Leader to coach Crew Members, ensuring brand standards are met while delivering a welcoming guest experience. You will set goals, assign duties, and motivate the team, celebrating successes with timely feedback.

Ideal candidates will have strong leadership and coaching skills, a passion for teamwork, and the ability to foster a friendly, efficient service environment for guests in our Massachusetts location.

Qualifications

• Experience coaching Crew Members during shifts to meet brand standards.
• Ability to set goals, assign tasks and provide timely feedback.
• Commitment to delivering a great and friendly guest experience.
• Works well in a team and communicates effectively.

Responsibilities

• Coach Crew Members during shifts to uphold brand standards.
• Set daily goals, delegate tasks and motivate the team.
• Provide timely feedback and recognize performance.

Skills

Leadership

Coaching

Guest experience

Team motivation

Shift management

Job description

Dunkin' - Franchisee Of Dunkin Donuts is seeking a Shift Leader to coach Crew Members, ensuring brand standards are met while delivering a welcoming guest experience. You will set goals, assign duties, and motivate the team, celebrating successes with timely feedback.

Ideal candidates will have strong leadership and coaching skills, a passion for teamwork, and the ability to foster a friendly, efficient service environment for guests in our Massachusetts location.