Shift Leader - Growth Path, Tips & Benefits

Whitewatercw; Rochester Hills, Northern (MI, KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Flexible scheduling

Promotion opportunities

Paid training

Free weekly car washes

Job summary

WhiteWater Express is hiring a full-time Shift Leader to drive daily shift operations and lead a team in a fast-paced environment. You’ll guide staff, ensure safety, and deliver strong customer service while you promote the business and its values on site.

The role emphasizes leadership development, hands-on training provided, and opportunities to advance as the company grows. This is a dynamic, active position that keeps you engaged throughout each shift.

Qualifications

• 18+ years old and HS diploma required.
• Previous leadership, retail, hospitality, or customer service preferred.
• Willing to work outdoors in various weather conditions.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership

Customer service

Communication

Team leadership

Flexibility

Education

High School Diploma

Job description

WhiteWater Express is hiring a full-time Shift Leader to drive daily shift operations and lead a team in a fast-paced environment. You’ll guide staff, ensure safety, and deliver strong customer service while you promote the business and its values on site.

The role emphasizes leadership development, hands-on training provided, and opportunities to advance as the company grows. This is a dynamic, active position that keeps you engaged throughout each shift.