Shift Lead: Fast-Track to Management & Growth

Whitewatercw; Rowlett (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental & Vision insurance

Free weekly car washes

Flexible scheduling

Paid training

Promotion opportunities

Job summary

WhiteWater Express is seeking a Shift Leader to drive daily operations, lead a focused team, and deliver outstanding customer service. This full-time role offers growth from within, paid training, and performance-based bonuses, with a strong emphasis on safety and team collaboration across busy shifts.

Starting pay ranges from $15–$17 per hour plus biweekly tips, with flexible scheduling and a supportive work environment designed to promote leadership growth and career advancement within the

Qualifications

• Must be 18+ years old.
• High School Diploma (or equivalent) required.
• Previous leadership, retail, hospitality, or customer service experience preferred.
• Comfortable working outdoors in various weather conditions.
• Able to lift up to 50 lbs and stay active throughout the shift.
• Available evenings and weekends.
• Must pass a background check.

Responsibilities

• Support daily shift operations and assist with team oversight.
• Ensure team members understand and complete their responsibilities.
• Provide excellent customer service and resolve customer concerns.
• Help customers choose wash packages and memberships.
• Monitor equipment performance and report maintenance needs.
• Assist with incident reports and operational documentation.
• Ensure safety policies and procedures are followed.
• Support store opening and closing procedures.
• Maintain site cleanliness, organization, and wash quality.
• Encourage a positive, team-focused work environment.

Skills

Leadership experience

Customer service

Strong communication

Team leadership

Education

High School Diploma or equivalent

Job description

WhiteWater Express is seeking a Shift Leader to drive daily operations, lead a focused team, and deliver outstanding customer service. This full-time role offers growth from within, paid training, and performance-based bonuses, with a strong emphasis on safety and team collaboration across busy shifts.

Starting pay ranges from $15–$17 per hour plus biweekly tips, with flexible scheduling and a supportive work environment designed to promote leadership growth and career advancement within the