Shift Leader - Growth-Focused Team Lead (Fast-Paced Café)

Dunkin'; North Olmsted (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Health/Dental/Vision programs

Growth opportunities

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Learn the business from ground up

Job summary

Dunkin' is hiring a Friendly Shift Leader in Ohio to guide a fast-paced restaurant team and drive exceptional guest experiences. You will recruit, train, coach, and manage team members, set expectations, and enforce policies to maintain a positive, productive environment.

We are seeking experienced leaders who can mentor staff, uphold quality standards, and contribute to a welcoming, growth-oriented workplace. Competitive wages and benefits are offered based on experience.

Qualifications

• High School diploma or GED preferred.
• One or more years shift management experience.
• Open/ flexible work availability.
• Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment.
• Good with problem solving and decision making.

Responsibilities

• Recruit, train, coach, and counsel team members; set expectations and enforce policies.
• Improve guest service by monitoring quality and resolving issues while reducing waste.
• Lead shift operations to achieve productivity and customer satisfaction targets.

Skills

Leadership

Team management

Problem solving

Decision making

Flexible availability

Education

High School diploma or GED (preferred)

Job description

Dunkin' is hiring a Friendly Shift Leader in Ohio to guide a fast-paced restaurant team and drive exceptional guest experiences. You will recruit, train, coach, and manage team members, set expectations, and enforce policies to maintain a positive, productive environment.

We are seeking experienced leaders who can mentor staff, uphold quality standards, and contribute to a welcoming, growth-oriented workplace. Competitive wages and benefits are offered based on experience.