Shift Leader: Grow, Lead & Deliver 5-Star Service

Dunkin'; Waterford Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health/Dental/Vision Programs

Growth within the company

Family atmosphere

Direct Deposit

Monthly contests

Digital Redbook

Opportunity to learn the business from

An environment of recognition with a

Job summary

Dunkin' is hiring a Friendly Shift Leader in Michigan to help run fast-paced, guest-focused operations. You will coach team members, manage daily tasks, and ensure a welcoming experience for every guest.

We offer competitive wages, health benefits, growth opportunities within the company, and a family atmosphere as part of Dunkin's expanding network in Michigan and Cleveland. Experience leading a team is preferred.

Qualifications

• High School diploma or GED (preferred).
• One or more years shift management experience.
• Open/ flexible work availability.

Responsibilities

• Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures.
• Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste.
• Delight our guests by exceeding their expectations and providing a 5 Star Guest experience.

Skills

Leadership

Open/Flexible shifts

Education

High School diploma or GED

Job description

Dunkin' is hiring a Friendly Shift Leader in Michigan to help run fast-paced, guest-focused operations. You will coach team members, manage daily tasks, and ensure a welcoming experience for every guest.

We offer competitive wages, health benefits, growth opportunities within the company, and a family atmosphere as part of Dunkin's expanding network in Michigan and Cleveland. Experience leading a team is preferred.