Shift Leader: Grow Your Leadership in Fast-Paced Food Service

Jersey Mike's Auburn; Auburn (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team member discounts

Leadership development

Advancement opportunities

Fast-paced team environment

Community-focused culture

Job summary

Jersey Mike's Auburn is seeking a Shift Leader to help run daily restaurant operations, model positive leadership, and ensure an exceptional guest experience.

You will lead a team during shifts, coach Crew Members, train new hires, and uphold Jersey Mike's standards for food quality, cleanliness, and safety, while maintaining a welcoming, fast-paced environment. This role offers opportunities for growth into higher leadership and a culture that gives back to the community.

Qualifications

• Previous restaurant, food service, or customer service experience.
• Leadership experience or readiness for a leadership role.
• Leads by example with a positive attitude and strong work ethic.
• Enjoys coaching and developing others.
• Thrives in a fast-paced environment.
• Communicates effectively with customers and teammates.
• Takes ownership, accountability, and solves problems confidently.
• Dependable, organized, and committed to delivering excellent results.

Responsibilities

• Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service.
• Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience.
• Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards.
• Coaching, supporting, and motivating Crew Members throughout each shift.
• Assisting with training and onboarding new team members.
• Maintaining a clean, organized, and food-safe restaurant environment.
• Monitoring food quality, cleanliness, and operational standards.
• Managing shift execution, including opening and closing responsibilities.
• Assisting with inventory, product rotation, and minimizing food waste.
• Handling customer questions and resolving concerns professionally.
• Supporting the General Manager and Assistant Manager with daily restaurant operations.

Skills

Restaurant leadership

Customer service

Team coaching

Food safety

Communication

Reliability

Time management

Job description

Jersey Mike's Auburn is seeking a Shift Leader to help run daily restaurant operations, model positive leadership, and ensure an exceptional guest experience.

You will lead a team during shifts, coach Crew Members, train new hires, and uphold Jersey Mike's standards for food quality, cleanliness, and safety, while maintaining a welcoming, fast-paced environment. This role offers opportunities for growth into higher leadership and a culture that gives back to the community.