Shift Leader — Grow Your Career in Coffee & Community

Starbucks Corp.; Northampton (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) match

Tuition coverage

Paid vacation

Discounted stock program

Paid parental leave

Job summary

Starbucks Coffee Company in Northampton, MA is seeking a Shift Manager to lead a team, enhance store performance, and create a welcoming experience for every guest. The ideal candidate has 1 year of retail or customer service management experience (or 4+ years US military service), plus coaching and organizational strengths.

You will mentor partners, manage daily operations, and uphold safety and quality standards while advancing a meaningful career path.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Skills

Retail management

Customer service

Team supervision

Coaching

Organizational skills

Interpersonal skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Northampton, MA is seeking a Shift Manager to lead a team, enhance store performance, and create a welcoming experience for every guest. The ideal candidate has 1 year of retail or customer service management experience (or 4+ years US military service), plus coaching and organizational strengths.

You will mentor partners, manage daily operations, and uphold safety and quality standards while advancing a meaningful career path.