Shift Manager: Grow Your Leadership in Coffee

Starbucks Corp.; Somerville (MA); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Tuition coverage

401(k) match

Paid vacation

Job summary

Starbucks Corp. in Somerville, MA is seeking a shift manager who will lead with purpose, mentor teammates, and deliver exceptional guest experiences.

You’ll learn to run a multi-million dollar business, supervise daily operations, and prepare for the next step in your Starbucks journey. The role requires at least one year of retail or customer service management, with two years preferred, or 4+ years of US military service.

Qualifications

• One year retail / customer service management experience; two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales focused environment.

Responsibilities

• Lead shift operations and guest experience with purpose.
• Mentor teammates and drive continuous improvement.
• Run a multi-million dollar store operation and support daily performance.
• Create a welcoming space for the local community.

Skills

Retail management

Customer service

Team leadership

Coaching

Organizational skills

Interpersonal skills

Problem solving

Job description

Starbucks Corp. in Somerville, MA is seeking a shift manager who will lead with purpose, mentor teammates, and deliver exceptional guest experiences.

You’ll learn to run a multi-million dollar business, supervise daily operations, and prepare for the next step in your Starbucks journey. The role requires at least one year of retail or customer service management, with two years preferred, or 4+ years of US military service.