Shift Manager: Lead a Growth-Focused Coffee Team

Starbucks Corp.; Billerica (MA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Paid vacation

Parental leave

Job summary

Starbucks Corp. is seeking a Shift Manager in Massachusetts to lead a team, ensure daily store operations, and deliver warm, welcoming service to every customer. You will coach partners, manage schedules, and uphold Starbucks standards in a fast-paced retail environment.

With mentorship and training, you’ll develop leadership skills, drive guest satisfaction, and help the store run smoothly while contributing to our community presence and people-focused culture.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Skills

Retail management experience

Customer service management

Team leadership

Coaching

Job description

Starbucks Corp. is seeking a Shift Manager in Massachusetts to lead a team, ensure daily store operations, and deliver warm, welcoming service to every customer. You will coach partners, manage schedules, and uphold Starbucks standards in a fast-paced retail environment.

With mentorship and training, you’ll develop leadership skills, drive guest satisfaction, and help the store run smoothly while contributing to our community presence and people-focused culture.