Shift Leader - Lead a Busy Café & Grow Your Career

Starbucks Corp.; Somerville (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Tuition coverage

401(k) retirement plan

Job summary

Starbucks Coffee Company in Somerville, MA, is seeking a shift manager to lead daily operations, mentor a diverse team, and deliver warm, connected experiences for customers. You will manage a multi-million-dollar store, uphold quality standards, and drive sales while maintaining a welcoming environment.

The role requires 1 year of retail management experience (or 4+ years in US Military service), plus strong organization and interpersonal skills for coaching and teamwork.

Qualifications

• 1 year retail/customer service management experience or 2 years preferred, OR 4+ years in US Military service.
• 1 year supervising the work of others, teambuilding, coaching.
• Strong organizational, interpersonal and problem-solving skills.
• Entrepreneurial mentality with sales-focused environment.

Responsibilities

• Lead shift operations and drive customer satisfaction.
• Coach and develop team members to deliver consistent service.
• Ensure store standards, safety, and inventory control during shifts.

Skills

Team leadership

Customer service

Coaching

Problem solving

Job description

Starbucks Coffee Company in Somerville, MA, is seeking a shift manager to lead daily operations, mentor a diverse team, and deliver warm, connected experiences for customers. You will manage a multi-million-dollar store, uphold quality standards, and drive sales while maintaining a welcoming environment.

The role requires 1 year of retail management experience (or 4+ years in US Military service), plus strong organization and interpersonal skills for coaching and teamwork.