Shift Leader: Elevate Guest Experience & Team Growth

Starbucks Corp.; Framingham (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Tuition coverage

Paid vacation

Sick time

Holiday pay

Job summary

Starbucks Coffee Company in Framingham, MA is seeking a Shift Manager to lead store operations, mentor teammates, and deliver exceptional customer experiences. You will manage shifts, ensure standards, and support store profitability while providing a warm, welcoming environment for the community.

With 1 year in retail management or 4+ years military service, you will coach staff, handle inventory, and participate in training programs to advance your Starbucks journey.

Qualifications

• One year retail / customer service management experience or two years preferred OR 4+ years of US Military service.
• One year supervising the work of others; teambuilding, coaching.
• Strong organizational, interpersonal and problem solving skills.
• Entrepreneurial mentality with experience in a sales-focused environment.

Responsibilities

• Lead with purpose and manage shift operations.
• Run a multi-million dollar store business and drive profitability.
• Lead a team to deliver a welcoming space for the community.
• Partner with store leadership on training and development.

Skills

Leadership

Team management

Customer service

Coaching

Problem solving

Organizational skills

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Framingham, MA is seeking a Shift Manager to lead store operations, mentor teammates, and deliver exceptional customer experiences. You will manage shifts, ensure standards, and support store profitability while providing a warm, welcoming environment for the community.

With 1 year in retail management or 4+ years military service, you will coach staff, handle inventory, and participate in training programs to advance your Starbucks journey.