Shift Leader - Lead, Mentor & Grow in Coffee Excellence

Starbucks Corp.; Newton (MA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

401(k) with company match

Tuition assistance (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift manager to lead store operations and coach a team in a fast-paced retail environment. You will oversee shift execution, ensure customer satisfaction, and support partners with training and mentorship.

Ideal candidates bring 1 year of retail or customer service management experience (or 4+ years military service) and demonstrate strong organizational and interpersonal skills. Comprehensive benefits and growth opportunities are included.

Qualifications

• One year retail / customer service management experience, two years preferred
• Or 4+ years of US Military service
• One year supervising the work of others, teambuilding, coaching

Responsibilities

• Lead a team and manage shift operations
• Provide excellent customer service and resolve issues
• Support management with training and development of partners

Skills

Team leadership

Coaching

Teambuilding

Customer service

Retail management

Job description

Starbucks Coffee Company is seeking a shift manager to lead store operations and coach a team in a fast-paced retail environment. You will oversee shift execution, ensure customer satisfaction, and support partners with training and mentorship.

Ideal candidates bring 1 year of retail or customer service management experience (or 4+ years military service) and demonstrate strong organizational and interpersonal skills. Comprehensive benefits and growth opportunities are included.