Shift Leader: Craft Coffee, Build Teams, Grow

Starbucks Corp.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Tuition coverage

401(k) with employer match

Paid vacation

Job summary

Starbucks Coffee Company in Boston, MA seeks a Shift Manager to lead operations and staff, creating a welcoming space for customers and the community. The role emphasizes mentorship, hands-on leadership, and preparing to advance within Starbucks’ journey.

The ideal candidate has at least 1 year in retail/customer service management (or 2 years in another leadership role), with strong organization and interpersonal skills. Eligible benefits and opportunities for growth are provided.

Qualifications

• One year retail / customer service management experience (preferred)
• Two years in leadership roles or four+ years US Military service considered
• Strong organizational, interpersonal, and problem solving skills

Responsibilities

• Lead store shift operations with purpose
• Mentor and develop team members
• Create a welcoming space for customers and community

Skills

Retail management

Team leadership

Customer service

Coaching

Job description

Starbucks Coffee Company in Boston, MA seeks a Shift Manager to lead operations and staff, creating a welcoming space for customers and the community. The role emphasizes mentorship, hands-on leadership, and preparing to advance within Starbucks’ journey.

The ideal candidate has at least 1 year in retail/customer service management (or 2 years in another leadership role), with strong organization and interpersonal skills. Eligible benefits and opportunities for growth are provided.