Shift Leader: Grow People, Lead Service, Flexible Hours

Chick-fil-A; Denver (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operators

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Flatiron FSU is seeking a Shift Leader to guide a team, uphold Chick-fil-A values, and ensure smooth daily operations in a fast-paced environment. The role emphasizes service excellence, team development, and adherence to brand standards.

Open/close duties, cash handling, and maintaining high standards across FOH/BOH are core. Availability on Fridays and Saturdays is preferred, with opportunities for growth in a collaborative Operator-led setting.

Qualifications

• Must have ServSafe Food Protection Manager Certification.
• Must be 18 years or older.
• Positive and professional attitude.
• Effective interpersonal and customer service skills.
• Effective conflict management skills.
• Good problem-solving skills.
• Effective written and verbal communication skills.
• Desire to learn and serve others.
• Ability to lead and influence people effectively.
• Ability to function well in a high-paced environment.
• Proficient in basic computer skills.
• Ability to take initiative.

Responsibilities

• Protect the Chick-fil-A Brand.
• Uphold Vision, Mission, Purpose, and Core Values.
• Open and close the restaurant.
• Run Operations in the FOH or BOH as scheduled.
• Cash management.
• Answer phones and handle in-person complaints.
• Remain informed on all Store, Market, and Chain-Wide Events and Promotions.
• Identify future leaders and develop them to the highest level.
• Help achieve the goals of the store.
• Complete assigned assessments.
• Uphold policies and procedures.
• Document all accountability conversations.
• Approve discounts and promos.

Skills

Leadership and supervision

ServSafe certification

Customer service

Conflict resolution

Communication

Education

ServSafe Food Protection Manager Certification

Job description

Chick-fil-A Flatiron FSU is seeking a Shift Leader to guide a team, uphold Chick-fil-A values, and ensure smooth daily operations in a fast-paced environment. The role emphasizes service excellence, team development, and adherence to brand standards.

Open/close duties, cash handling, and maintaining high standards across FOH/BOH are core. Availability on Fridays and Saturdays is preferred, with opportunities for growth in a collaborative Operator-led setting.