Shift Leader

Chick-fil-A; Denver (CO); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Fun work environment

Flexible scheduling

Learning from experienced Operators

Growth and development opportunities

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A Flatiron FSU is seeking a Shift Leader to guide a team, uphold Chick-fil-A values, and ensure smooth daily operations in a fast-paced environment. The role emphasizes service excellence, team development, and adherence to brand standards.

Open/close duties, cash handling, and maintaining high standards across FOH/BOH are core. Availability on Fridays and Saturdays is preferred, with opportunities for growth in a collaborative Operator-led setting.

Qualifications

• Must have ServSafe Food Protection Manager Certification.
• Must be 18 years or older.
• Positive and professional attitude.
• Effective interpersonal and customer service skills.
• Effective conflict management skills.
• Good problem-solving skills.
• Effective written and verbal communication skills.
• Desire to learn and serve others.
• Ability to lead and influence people effectively.
• Ability to function well in a high-paced environment.
• Proficient in basic computer skills.
• Ability to take initiative.

Responsibilities

• Protect the Chick-fil-A Brand.
• Uphold Vision, Mission, Purpose, and Core Values.
• Open and close the restaurant.
• Run Operations in the FOH or BOH as scheduled.
• Cash management.
• Answer phones and handle in-person complaints.
• Remain informed on all Store, Market, and Chain-Wide Events and Promotions.
• Identify future leaders and develop them to the highest level.
• Help achieve the goals of the store.
• Complete assigned assessments.
• Uphold policies and procedures.
• Document all accountability conversations.
• Approve discounts and promos.

Skills

Leadership and supervision

ServSafe certification

Customer service

Conflict resolution

Communication

Education

ServSafe Food Protection Manager Certification

Job description

Chick-fil-A Flatiron FSU - Shift Leader Position

Are you passionate about leading a team in a positive and fast-paced environment? Do you have a strong desire to serve others, take initiative, and challenge yourself?

Join Chick-fil-A as a Shift Leader and be part of a fun work environment where you can positively influence others. Learn firsthand from experienced leaders, enjoy flexible scheduling, and benefit from intentional growth and development opportunities.

A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture, and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative, and work with a sense of urgency at all times. Our Shift Leaders are responsible for leading the team in executing daily operations, keeping team members accountable, and ensuring each guest receives great food served with great care. A Shift Leader’s three main areas of focus are completing assigned managerial tasks, delegating appropriate tasks so that the restaurant runs effectively, and coaching/developing team members. Shift Leaders lead by example and set the tone that others will follow.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Shift Leader Responsibilities:

• Protect the Chick-fil-A Brand
• Uphold Vision, Mission, Purpose, and Core Values
• Open and close the restaurant
• Run Operations in the FOH or BOH as scheduled
• Cash management
• Answer phones and handle in-person complaints
• Remain informed on all Store, Market, and Chain-Wide Events and Promotions
• Identify future leaders and develop them to the highest level
• Help achieve the goals of the store
• Complete assigned assessments
• Uphold policies and procedures
• Document all accountability conversations
• Approve discounts and promos

Qualifications and Requirements:

• Must have ServSafe Food Protection Manager Certification
• Must be 18 years or older (due to safety and security reasons)
• Positive and professional attitude
• Effective interpersonal and customer service skills
• Effective conflict management skills
• Good problem-solving skills
• Effective written and verbal communication skills
• Desire to learn and serve others
• Ability to lead and influence people effectively
• Ability to function well in a high-paced and at times stressful environment
• Proficient in basic computer skills
• Ability to take initiative
• Part-time - To be discussed with Owner/Operator
• Full-time
• Ability to open and close
• Friday and Saturday availability
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
• ServeSafe Food Manager Certification
• Must be able to lift 50 lbs
• Stand for up to 8 hours per day
• Bend, twist, and utilize a ladder
• Be physically active for long periods
• Being outside in all-weather situations

Location: Chick-fil-A Flatiron FSU. 2580 Coalton Road Superior, CO 80027

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.