Shift Leader: Grow a Fast-Paced, Guest-First Team

Dunkin' Donuts; Gurnee (AL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Dunkin' Donuts is seeking a Shift Leader to guide crew members during each shift, uphold brand standards, and deliver a great, friendly guest experience. You will set goals, assign tasks, and provide timely feedback to drive performance.

Responsibilities include maintaining operational excellence, coaching team members, resolving guest issues, and ensuring safety, cleanliness, and accurate cash handling. You will work in a fast-paced environment to drive sales and execute marketing initiatives

Qualifikationen

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Math and writing skills.
• Basic computer skills.
• High School diploma or equivalent preferred.

Aufgaben

• Maintain operational excellence and safety on shift.
• Lead and coach crew members and communicate shift priorities.
• Create a guest-first culture and resolve guest issues.
• Ensure brand standards, recipes, and systems are followed.
• Drive sales, execute initiatives, and manage cash over/short.

Kenntnisse

Fluent in English

Restaurant experience

Supervisory experience

Math and writing

Basic computer skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Dunkin' Donuts is seeking a Shift Leader to guide crew members during each shift, uphold brand standards, and deliver a great, friendly guest experience. You will set goals, assign tasks, and provide timely feedback to drive performance.

Responsibilities include maintaining operational excellence, coaching team members, resolving guest issues, and ensuring safety, cleanliness, and accurate cash handling. You will work in a fast-paced environment to drive sales and execute marketing initiatives