Shift Leader - Free Tacos, Fast-Pace Guest Experience

Velvet Taco; Naperville (IL); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Excellent Pay

Paid Time Off accrued, starting with 1

Health Benefits for FT and PT

Commuter Benefits

Laid Back Uniform & Cool Swag

FREE Tacos!

Kick Ass Culture that celebrates you

Tattoo support by CEO

Job summary

Velvet Taco in Naperville, IL, is hiring for an hourly team role. You will interact with guests, perform opening/closing duties, and support the team in delivering a top-notch dining experience.

Responsibilities include cash handling, POS management, inventory support, and enforcing food-safety standards while maintaining a clean, organized workspace. You will be part of a fast-paced team that values accountability, bold service, and a welcoming atmosphere.

Responsibilities

• Manages hourly team members and interacts with guests in a friendly, professional, and responsive way.
• Executes opening, mid, and closing duties daily following Velvet Taco’s standard procedures and recipe guidelines.
• Handles guest concerns and guides toward positive resolutions.
• Performs cash-handling, sets up POS drawers, processes comps and voids, and manages deposits during shifts.
• Positively leads team members, motivates adherence to procedures, and ensures a great guest experience.
• De-escalates conflicts between team members and ensures everyone feels heard.
• Assists Management with inventory processes.
• Maintains high food-safety standards with line checks, shelf storage, freshness checks, and cleanliness.
• Manages daily prep list and signs off on prepped items to meet specifications.
• Enforces safe work environment by using cut gloves, keeping floors clean, and removing hazards.
• Delivers friendly, welcoming guest experiences and communicates feedback openly.
• Eager to learn, takes accountability for actions, and works well in a fast-paced setting.
• Proficient across culinary, hospitality, and guest-interaction areas.

Skills

Guest service

Cash handling

Food safety

Team leadership

Inventory support

Communication

Time management

Job description

Velvet Taco in Naperville, IL, is hiring for an hourly team role. You will interact with guests, perform opening/closing duties, and support the team in delivering a top-notch dining experience.

Responsibilities include cash handling, POS management, inventory support, and enforcing food-safety standards while maintaining a clean, organized workspace. You will be part of a fast-paced team that values accountability, bold service, and a welcoming atmosphere.