Shift Leader: Flexible Shifts & Team Coach

Jersey Mike's Subs; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Jersey Mike's Subs in Miami is seeking a shift leader to oversee in-store operations alongside the General Manager. The role ensures the store stays in exceptional order and that all employees perform duties properly and efficiently.

As a shift leader, you will lead by example, execute systems with integrity, and maintain a positive, enthusiastic attitude. You will guide scheduling, training, and conflict resolution to deliver a welcoming guest experience.

Qualifications

• Be energetic, hard-working, and ethical.
• Understand and adhere to all company policies and procedures.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Able to stand for long hours in a fast-paced environment.
• Lift up to 40 pounds.
• Must be 18 years old or older.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude.
• Input orders into a POS system and handle payments accurately.
• Work with the line team to prepare subs to customer specs following safety procedures.
• Use kitchen equipment such as knives, grills, and slicers.
• Keep restaurant clean by wiping tables, sweeping floors, and sanitizing utensils.
• Communicate with team and management to schedule, train, and resolve issues as needed.
• Maintain a neat appearance by wearing the uniform and following dress code.

Skills

Energetic

Hard-working

Ethical

Policy adherence

Tools

Knives

Grills

Slicers

Job description

Jersey Mike's Subs in Miami is seeking a shift leader to oversee in-store operations alongside the General Manager. The role ensures the store stays in exceptional order and that all employees perform duties properly and efficiently.

As a shift leader, you will lead by example, execute systems with integrity, and maintain a positive, enthusiastic attitude. You will guide scheduling, training, and conflict resolution to deliver a welcoming guest experience.