Shift Leader: Drive Team Performance & Customer Experience

Jersey-Mike; Naples (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Jersey Mike's Subs in Florida is seeking a Shift Leader to help deliver exceptional service and high-quality subs in a fast-paced environment. You will train and coach team members, ensure food safety, and uphold Jersey Mike's standards in every shift.

Join a team that values energy, reliability, and growth as you lead a small crew, manage opening/closing tasks, and contribute to local marketing initiatives while providing an outstanding customer experience.

Qualifications

• High school diploma or equivalent required.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• ServSafe Certification - Food Handler required.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike's experience.
• Cash handling and POS accuracy.
• Lead by example and develop others for career growth.
• Open/close procedures and maintain cleanliness.

Skills

Customer service

Team leadership

Cash handling

Food safety knowledge

Education

High school diploma or equivalent

ServSafe Certification - Food Handler

Job description

Jersey Mike's Subs in Florida is seeking a Shift Leader to help deliver exceptional service and high-quality subs in a fast-paced environment. You will train and coach team members, ensure food safety, and uphold Jersey Mike's standards in every shift.

Join a team that values energy, reliability, and growth as you lead a small crew, manage opening/closing tasks, and contribute to local marketing initiatives while providing an outstanding customer experience.