Shift Leader - Flexible Scheduling & Fire-Grill Service

El Pollo Loco; Carson (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Free meal during your shift

Employee discount on food

Excellent career growth potential (we

Flexible Scheduling: Full-Time or Part

Medical, Dental, and Vision Insurance*

401(K) Plan with match and immediate v

Paid vacation**

Employee Assistance Program

Job summary

El Pollo Loco is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts, guiding the crew to deliver fast, friendly service and high-quality food. You’ll manage opening/closing tasks, inventory, and ensure safety and cleanliness standards are met.

You’ll train team members on new products, handle cash and deposits, and coordinate with the Area Leader for guidance. A strong supervisory background and reliability will help you thrive in a fast-paced environment.

Qualifications

• Must be certified on EPL SPECS positions or must have 1+ years of restaurant supervisory experience.
• Pass the EPL Food Safety Audit (FSA) class after hire.

Responsibilities

• Manage restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning. Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health code safety standards. Ensure adherence to safety practices and QSC standards.
• Prioritize team members' tasks during shift. Ensure break policies are followed for self and others by communicating with team members about breaks and serving as a breaker, as needed. Adjust shift staffing based on sales volume.
• Train and support team members on new products and operational procedures.
• Manage restaurant operating duties such as assigning and opening cash registers, handling phone calls, verifying catering orders, and overseeing company funds. Conduct safe and cash drawer audits, prepare deposits, consult with the Area Leader for support.
• Continuously strive to meet or exceed customer expectations and satisfaction. Greet and assist customers with their orders in a friendly and helpful manner.

Education

High school diploma or equivalent (GED) preferred.

Job description

El Pollo Loco is seeking a Shift Leader to oversee daily restaurant operations during assigned shifts, guiding the crew to deliver fast, friendly service and high-quality food. You’ll manage opening/closing tasks, inventory, and ensure safety and cleanliness standards are met.

You’ll train team members on new products, handle cash and deposits, and coordinate with the Area Leader for guidance. A strong supervisory background and reliability will help you thrive in a fast-paced environment.