Shift Leader: Flexible Schedules, Lead Team, Delight Guests

Freddy’s Frozen Custard & Steakburgers; Rogers (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Career advancement opportunities

Job summary

Freddy's Frozen Custard & Steakburgers in Minnesota seeks a highly skilled Shift Leader to drive guest experiences and lead a team in a fast-casual setting. You will manage daily operations, model hospitality, and uphold high food quality while supporting a friendly atmosphere.

The role emphasizes leadership, reliable presence, and effective communication to ensure smooth shifts and guest satisfaction across a growing franchise.

Qualifications

• At least 1 year of experience in guest-focused businesses like retail, restaurant, or hospitality.
• Reliable with leadership abilities and a self-starting personality.
• Professional appearance and excellent communication skills.
• Willingness to support team members as needed.
• Must be at least 17 years old.

Responsibilities

• Lead and motivate team members to deliver exceptional guest experiences.
• Assist with day-to-day restaurant operations ensuring smooth workflow.
• Control labor and food costs while maintaining high quality standards.
• Handle guest issues professionally and with care.
• Serve as a positive role model of hospitality and teamwork.

Skills

Leadership

Guest focus

Communication

Initiative

Team motivation

Customer service

Tools

POS systems

Job description

Freddy's Frozen Custard & Steakburgers in Minnesota seeks a highly skilled Shift Leader to drive guest experiences and lead a team in a fast-casual setting. You will manage daily operations, model hospitality, and uphold high food quality while supporting a friendly atmosphere.

The role emphasizes leadership, reliable presence, and effective communication to ensure smooth shifts and guest satisfaction across a growing franchise.