Shift Leader — Flexible Schedule & Growth Path

Zax LLC; Walterboro (SC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Meals on shift

50% off meals

Flexible schedule

Paid training

Job summary

Zax LLC is hiring a Shift Leader to oversee shifts, supervise staff, and ensure smooth restaurant operations. You will manage tasks, train teammates, and respond to guest concerns while upholding brand standards.

The role emphasizes leadership, safety, and service quality, with a focus on coaching team members, maintaining compliance, and driving performance during busy shifts. A flexible schedule is required.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Able to work a flexible schedule including days, nights, weekends, and holidays.
• Successful completion of background check.
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others.
• Follows company standards and local laws with regards to employee time punches.
• Strong interpersonal and verbal communication skills.
• Technological savvy; knowledge of required company software and tools.
• Strong problem-solving skills.
• Ability to multi-task and manage time effectively.
• Conflict resolution skills.
• Leadership experience preferred.

Responsibilities

• Complete all training requirements including: Zaxbys Shift Leader Development Plan.
• Create a culture of high-performance and train and coach team members to meet all company standards.
• Mentor, coach, and develop team members and communicate performance concerns to your General Manager.
• Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner.
• Create and maintain a positive culture and healthy team morale through recognition and leading by example.
• Communicate shift goals and motivate team members to meet goals and perform to their highest ability level.
• Delegate tasks to team members and supervise performance during a shift.
• Maintain operational standards and ensure compliance with all Zaxby’s Franchising LLC and Zax LLC guidelines, policies, and procedures.
• Ensure service, product quality, and cleanliness standards are consistently upheld.
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations.
• Receive and reconcile truck deliveries, ensure product is properly stocked, and complete daily inventory counts.
• Manage food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary.
• Track food safety and quality throughout the shift and ensure guests receive accurate orders that meet company standards and guest satisfaction.
• Plan shift duties and ensure opening and closing duties are complete.
• Collaborate with management team to develop goals and report back to management on goal progress.
• Ensure processes, policies, and procedures are properly followed throughout daily operations.

Skills

Leadership

Organizational skills

Interpersonal communication

Verbal communication

Conflict resolution

Time management

Problem solving

Multi-tasking

Team development

Job description

Zax LLC is hiring a Shift Leader to oversee shifts, supervise staff, and ensure smooth restaurant operations. You will manage tasks, train teammates, and respond to guest concerns while upholding brand standards.

The role emphasizes leadership, safety, and service quality, with a focus on coaching team members, maintaining compliance, and driving performance during busy shifts. A flexible schedule is required.