Shift Leader — Flexible Schedule & Growth Opportunities

Seniorlivingsuncity; Tipp City (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Trainings

Flexible Schedule

Job summary

Dairy Queen is seeking an experienced Shift Leader to run restaurant operations with strong attention to detail and focus on guest satisfaction. You will assist the GM in financial performance, production, inventory, and team development, maintaining high standards and a positive work environment.

The role emphasizes coaching, staff training, and adherence to safety practices, with opportunities to contribute to store marketing and shop performance while ensuring efficient service and customer

Qualifications

• Previous quick service restaurant experience strongly preferred.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• We will provide ServSafe® training, if not already certified.

Responsibilities

• Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.
• Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
• Assist in the execution of the restaurant’s business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator.
• Ensure that Fan service in all areas meets or exceeds company standards.
• Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team.
• Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors.
• Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.
• Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Goal setting

Technical

Flexibility

Integrity

Tools

Point of Sale systems

Computers

Job description

Dairy Queen is seeking an experienced Shift Leader to run restaurant operations with strong attention to detail and focus on guest satisfaction. You will assist the GM in financial performance, production, inventory, and team development, maintaining high standards and a positive work environment.

The role emphasizes coaching, staff training, and adherence to safety practices, with opportunities to contribute to store marketing and shop performance while ensuring efficient service and customer