Shift Lead: Drive Service & Store Excellence

Workstream; Webster (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Training

Flexible Schedule

Job summary

Dairy Queen is seeking an experienced shift leader to run a high-volume store with attention to detail. You will support the GM in operations, inventory, and performance, creating great guest memories and a positive team environment.

Responsibilities include staff training on PRIDE systems, managing COGS and labor, food safety, and ensuring customer satisfaction. You will also help with scheduling, marketing, and health and safety standards to meet company expectations.

Qualifications

• Minimum 1-3 years of high volume restaurant leadership experience, required.
• High School diploma or equivalent required.
• Proven track record of effectively managing COGS and labor.
• Strong knowledge and application of safe food handling practices.
• Must be ServSafe® certifiable

Responsibilities

• Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan’s expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.

Skills

Customer focus

Trainer and coach

Management skills

Organization and goal focus

Goal achievement

Technical - POS systems

Flexibility

Integrity

ServSafe certifiable

Education

High School diploma or equivalent

Tools

POS systems

Job description

Dairy Queen is seeking an experienced shift leader to run a high-volume store with attention to detail. You will support the GM in operations, inventory, and performance, creating great guest memories and a positive team environment.

Responsibilities include staff training on PRIDE systems, managing COGS and labor, food safety, and ensuring customer satisfaction. You will also help with scheduling, marketing, and health and safety standards to meet company expectations.