Shift Leader: Flexible Schedule & Customer Impact

Wegmans Food Markets; Carlyle (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Incredible benefits

Flexible scheduling

Job summary

Wegmans Food Markets in Alexandria, VA seeks entry-level leaders to coordinate and troubleshoot daily activities of our customer service team, while taking part in store management duties. You will work across daytime and nighttime hours, collaborating with multiple departments to ensure smooth checkout operations and strong customer service.

You will lead a team of customer service staff, provide training, respond quickly to issues, and participate in special store projects aimed at

Qualifications

• Customer service experience in food service, grocery or retail.
• Able to multi-task in a fast-paced environment.
• Basic computer skills.

Responsibilities

• Independently manage store operations between daytime and nighttime hours; act as liaison among teams; open/close the store as needed.
• Partner with department management to prioritize tasks and ensure Front End operations run efficiently.
• Manage performance of a Customer Service team; provide training, feedback and development.
• Provide excellent customer service and uphold company values and standards.
• React quickly to situations with store leadership to solve operational challenges.
• Lead special projects to enhance the store culture.

Skills

Customer service

Multi-tasking

Computer skills

Job description

Wegmans Food Markets in Alexandria, VA seeks entry-level leaders to coordinate and troubleshoot daily activities of our customer service team, while taking part in store management duties. You will work across daytime and nighttime hours, collaborating with multiple departments to ensure smooth checkout operations and strong customer service.

You will lead a team of customer service staff, provide training, respond quickly to issues, and participate in special store projects aimed at