Shift Leader: Flexible Hours & Team Coach

Chick-fil-A; Ross Township (IN); Presencial; USD 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from experienced operators

Growth and development opportunities

Competitive pay

Hands-on operational involvement

Open/close shifts

Lead shifts; key holder

Team-oriented culture

Descripción de la vacante

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations and coach team members. The role emphasizes serving others, upholding Chick-fil-A culture, and maintaining high standards of service in a fast-paced environment.

Responsibilities include training new hires, leading shifts, and ensuring smooth operation. The position offers full-time and part-time opportunities with a focus on teamwork and guest satisfaction.

Formación

• Smile
• Create and maintain eye contact
• Speak enthusiastically
• Make emotional connections with guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve team members
• Strong commitment to superior customer service
• Ability to manage team member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Responsabilidades

• Assist in training of new hires and set the tone for a shift
• Open and/or close, lead shifts, act as a key holder
• Count drawers and finalize the day
• Participate in daily operations in a high-volume, fast-paced restaurant
• Provide excellent communication with guests and team members

Conocimientos

Smile

Eye contact

Speak enthusiastically

Emotional connections

Reliable transportation

Fast-paced environment

People skills

Customer service

Team member management

Descripción del empleo

Chick-fil-A is seeking a Team Leader to support senior leadership in daily operations and coach team members. The role emphasizes serving others, upholding Chick-fil-A culture, and maintaining high standards of service in a fast-paced environment.

Responsibilities include training new hires, leading shifts, and ensuring smooth operation. The position offers full-time and part-time opportunities with a focus on teamwork and guest satisfaction.