Shift Leader | Elevate Guest Experience & Team Performance

Carl's Jr; Apple Valley (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

Carl’s Jr. (Akash Management, LLC) is seeking a Shift Leader to support the management team by maximizing sales, service quality, and efficiency. You will supervise shift activities and help ensure guests receive exceptional service.

The role emphasizes leadership, guest engagement, and smooth daily operations. Candidates should be 18+, have a high school diploma or equivalent, and be willing to cross-train within the restaurant. This is a full-time or part-time position with flexible scheduling.

Qualifications

• 18+ years of age.
• High school diploma or equivalent.
• Ability to lift up to 40 lbs.
• Able to stand for long periods.
• Willing to cross-train on various positions.

Responsibilities

• Consistently provides a quality product and guest service experience that delivers total guest satisfaction via high energy and sets an example of guest engagement by building lasting relationships.
• Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down, and across the organization.
• Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
• Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management Team.
• Supports the goals, decisions and directives of Restaurant Management.
• Follows all POS comp procedures and cash handling procedures.
• Resolve all restaurant level guest questions, complaints, and problems in a timely and efficient manner with management involvement.
• Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists. Sets high goals for team members and drives results.

Skills

Leadership

Customer service

Cash handling

Communication

Supervision

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Carl’s Jr. (Akash Management, LLC) is seeking a Shift Leader to support the management team by maximizing sales, service quality, and efficiency. You will supervise shift activities and help ensure guests receive exceptional service.

The role emphasizes leadership, guest engagement, and smooth daily operations. Candidates should be 18+, have a high school diploma or equivalent, and be willing to cross-train within the restaurant. This is a full-time or part-time position with flexible scheduling.