Shift Leader - Fast-Paced Team with Great Benefits

Potbelly; Rochester Hills (MI); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit

401(k) with company match

Employee Assistance Program

Paid Time Off

Employee Discount

Flexible Schedule

Career Growth

Job summary

Potbelly Sandwich Shop in Rochester Hills, MI is seeking a Shift Leader to supervise and develop team members, ensure quality and customer service, and manage costs on each shift.

You must be 18+ years old, have 1 year supervisory experience, and pass Food Safety certification. You will thrive in a fast-paced setting while maintaining safety, service, and teamwork. Compensation begins at $15.75–$16.25/hour with digital tips, plus benefits.

Qualifications

• You are at least 18 years of age.
• A minimum of 1 year supervisory experience in a restaurant or retail environment preferred.
• You meet all Food Safety requirements within your state. You must pass and obtain a Food Safety Certification.
• A friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment.
• You have strong written and verbal communication skills
• You enjoy problem-solving
• Comfortable working in a bustling kitchen environment (knife skills are a big plus!)
• You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish
• You're able to stand/walk for 8-9 hours or as needed
• You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally
• Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment.

Responsibilities

• Lead team members on shifts, including efficient assignment of tasks while providing feedback
• Ensure all security procedures are followed
• Ensure back-of-the-house procedural standards are met
• Count drawers and follow proper daily cash handling procedures
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• Comply with health and safety standards for food, cleanliness and security
• Restock food line, chips and cooler
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash
• Operate cash register: handle, balance and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Other duties as assigned

Skills

Supervisory experience

Customer service

Communication skills

Problem solving

Stamina

Knife skills

Allergen management

Job description

Potbelly Sandwich Shop in Rochester Hills, MI is seeking a Shift Leader to supervise and develop team members, ensure quality and customer service, and manage costs on each shift.

You must be 18+ years old, have 1 year supervisory experience, and pass Food Safety certification. You will thrive in a fast-paced setting while maintaining safety, service, and teamwork. Compensation begins at $15.75–$16.25/hour with digital tips, plus benefits.