Shift Leader: Fast-Paced, Growth-Driven Team Lead

Potbelly Sandwich Works; Broomfield (AR); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA/HSA with Employer Contribution

Commuter Benefit Program

401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Job summary

Potbelly Sandwich Shop seeks a Shift Leader to guide a fast-paced team, uphold quality, and deliver exceptional customer service. You will manage shifts, train associates, and control costs while ensuring safety and sanitation standards.

Requirements include at least 18 years old, 1 year supervisory experience, and food-safety certification. The role offers competitive pay and benefits, with opportunities for growth in a welcoming, team-oriented culture.

Qualifications

• Minimum 1 year supervisory experience in a restaurant or retail environment preferred.
• Must meet Food Safety requirements and obtain a Food Safety Certification.
• Friendly, customer-first mindset in a fast-paced environment.
• Strong written and verbal communication skills.
• Enjoy problem-solving and can operate in a bustling kitchen.
• Able to stand 8-9 hours and lift up to 50 pounds occasionally.

Responsibilities

• Lead team members on shifts and assign tasks with feedback.
• Ensure security procedures are followed and standards met.
• Count drawers and follow cash handling procedures.
• Prepare quality finished products (sandwiches, salads, soups, cookies, etc.).
• Maintain health and safety standards for food, cleanliness and safety.
• Restock food line, chips and cooler; clean tables, counters, floors, bathrooms, kitchen and utensils.
• Operate cash register and handle cash procedures.
• Handle customer complaints and issues; perform other duties as assigned.

Skills

Supervisory experience

Customer service

Communication skills

Problem-solving

Food safety awareness

Stamina/physical endurance

Allergen management

Job description

Potbelly Sandwich Shop seeks a Shift Leader to guide a fast-paced team, uphold quality, and deliver exceptional customer service. You will manage shifts, train associates, and control costs while ensuring safety and sanitation standards.

Requirements include at least 18 years old, 1 year supervisory experience, and food-safety certification. The role offers competitive pay and benefits, with opportunities for growth in a welcoming, team-oriented culture.