Shift Leader — Fast-Paced Team Growth & Guest Experience

RaceTrac; Broadway (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career growth opportunities

Leadership development and hands-on培训

Flexible scheduling

People-first environment

Benefits package

Job summary

RaceTrac is seeking a Shift Manager to lead and energize a fast-paced store team. You will set a positive tone, coach staff in real time, and ensure guest satisfaction while maintaining safety and store standards.

You will drive store operations, manage inventory, and support leadership with timely communication and coaching across shifts. This role rewards initiative, teamwork, and a strong work ethic with growth opportunities.

Qualifications

• High School Diploma or GED (in progress or completed).
• Ability to lift up to 50 lbs. and perform physical tasks.
• Willingness to obtain and maintain required permits (food handlers, alcohol server, etc.).

Responsibilities

• Lead a Winning Team on Your Shift.
• Set a cheerful, can-do attitude that motivates your team.
• Provide clear direction and assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence and ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.

Skills

Leadership

Team management

Communication skills

Guest service

Education

High School Diploma or GED

Tools

Cash register

Job description

RaceTrac is seeking a Shift Manager to lead and energize a fast-paced store team. You will set a positive tone, coach staff in real time, and ensure guest satisfaction while maintaining safety and store standards.

You will drive store operations, manage inventory, and support leadership with timely communication and coaching across shifts. This role rewards initiative, teamwork, and a strong work ethic with growth opportunities.