Shift Leader: Fast-Paced Team Coach & Growth Driver

42049 Jersey Mike's Subs #42049; West Jordan (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Team member discounts

Leadership development training

Advancement opportunities (AS/GM)

Team-focused environment

Community giving back

Job summary

Jersey Mike's Subs #42049 in Utah looks for a Shift Leader to guide day-to-day restaurant operations and foster a team-focused culture. You will model exceptional service, mentor crew members, and ensure strict adherence to Jersey Mike's quality standards.

The role emphasizes coaching, efficient shift execution, and strong communication with customers and teammates in a fast-paced environment, with opportunities for growth within the company.

Qualifications

• Restaurant, food service, or customer service experience.
• Leadership experience or readiness for a leadership role.
• Leads by example with a positive attitude and strong work ethic.
• Enjoys coaching and developing others.
• Thrives in a fast-paced environment.
• Communicates effectively with customers and teammates.
• Takes ownership and solves problems with confidence.
• Dependable, organized, and committed to delivering excellent results.

Responsibilities

• Lead the team during assigned shifts with positive leadership and excellent customer service.
• Deliver an outstanding guest experience and ensure every customer has a 'Sub Above' experience.
• Prepare fresh, high-quality subs per Jersey Mike's standards.
• Coach, support, and motivate crew members during shifts.
• Assist with training and onboarding new team members.
• Maintain a clean, organized, and food-safe restaurant environment.
• Monitor food quality, cleanliness, and operational standards.
• Manage shift execution, including opening and closing responsibilities.
• Assist with inventory, product rotation, and waste reduction.
• Address customer questions and resolve concerns professionally.
• Support the General Manager and Assistant Manager with daily operations.

Skills

Leadership

Customer service

Coaching

Communication

Accountability

Job description

Jersey Mike's Subs #42049 in Utah looks for a Shift Leader to guide day-to-day restaurant operations and foster a team-focused culture. You will model exceptional service, mentor crew members, and ensure strict adherence to Jersey Mike's quality standards.

The role emphasizes coaching, efficient shift execution, and strong communication with customers and teammates in a fast-paced environment, with opportunities for growth within the company.