Shift Leader - Fast-Paced Sub Shop Team Lead

29003 Jersey Mike's Miller Park Way; Milwaukee (WI); On-site; USD 1,791,000 - 2,342,000; Full time

Job summary

Jersey Mike's Subs is seeking a Shift Leader at our Milwaukee location. The role supports management in running the store, coaching staff, ensuring high-quality food, and delivering exceptional customer experiences in a fast-paced team environment.

You will lead a crew, handle cash, follow training programs, and help enforce policies while driving sales and maintaining cleanliness. Ability to multitask with urgency is essential, and reliability with transportation is required.

Qualifications

• High school diploma or equivalent.
• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Cash handling.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Participating in local and national marketing initiatives.
• Building sales.
• Maintaining the cleanliness and proper sanitation practices in the establishment.
• Being certified in all four positions of the restaurant.
• Effective communication.
• Having a sense of urgency.

Skills

Customer service

Leadership

Multi-tasking

Slicing

Education

High school diploma

Job description

Jersey Mike's Subs is seeking a Shift Leader at our Milwaukee location. The role supports management in running the store, coaching staff, ensuring high-quality food, and delivering exceptional customer experiences in a fast-paced team environment.

You will lead a crew, handle cash, follow training programs, and help enforce policies while driving sales and maintaining cleanliness. Ability to multitask with urgency is essential, and reliability with transportation is required.