Shift Leader — Fast-Paced Sub Shop, Lead & Grow

Harri; Cedar Rapids (IA); On-site; USD 14,000 - 22,000; Full time

Benefits offered by this job

Meal discounts for employees

In-house training and skill developmen

Rapid career advancement opportunities

Job summary

Jersey Mike's Subs is hiring a Shift Leader to support store operations in Cedar Rapids, IA. You will coach staff, ensure high-quality food, and deliver the Jersey Mike’s experience while adhering to training programs and policies.

The role requires leading by example with strong communication, a sense of urgency, and a customer‑centered approach. Expect full shifts, weekday/weekend availability, and opportunities for advancement.

Qualifications

• Education: High school degree or equivalent.
• 1 Year QSR experience preferred.
• Other: Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler - not required.
• Must have reliable transportation.

Responsibilities

• Coaching the staff to deliver amazing customer service.
• Producing high quality food.
• Delivering the Jersey Mike’s experience.
• Following the Learning Management System Training Program.
• Developing others for career growth.
• Enforcing policies and procedures.
• Building sales.
• Maintaining the cleanliness and proper sanitation practices in the establishment.
• Being certified in all positions of the restaurant.
• Effective communication.
• Having a sense of urgency.
• Talking, joking, & bantering with customers is not only encouraged, it's required.

Skills

Customer service

Leadership

Communication

Food preparation

Education

High school degree or equivalent

Job description

Jersey Mike's Subs is hiring a Shift Leader to support store operations in Cedar Rapids, IA. You will coach staff, ensure high-quality food, and deliver the Jersey Mike’s experience while adhering to training programs and policies.

The role requires leading by example with strong communication, a sense of urgency, and a customer‑centered approach. Expect full shifts, weekday/weekend availability, and opportunities for advancement.