Shift Leader: Fast-Paced Store, Grow Your Career

RaceTrac; United States; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid time off

Job summary

RaceTrac is seeking a proactive Shift Manager to lead a fast-paced store shift, coach team members, and ensure exceptional guest service. You’ll handle food service, stocking, cash handling, and cleanliness while driving operational excellence and adherence to safety standards.

You’ll develop future leaders through hands-on training, manage inventory and promotional communication, and maintain a positive, respectful team environment on designated shifts.

Qualifications

• 2–3 years of work experience (retail, restaurant, or food service preferred).
• 1+ years of leadership or supervisory experience (preferred).
• Comfort in fast-paced, high-volume, guest-focused environments.
• Ability to lift up to 50 lbs.

Responsibilities

• Lead a Winning Team on Your Shift.
• Set the tone with a cheerful, can-do attitude that motivates your team.
• Provide clear direction and step in to assist with food service, stocking, cleaning, or cash handling.
• Coach team members in real-time, offering guidance and support during every shift.
• Address guest concerns with empathy and professionalism, escalating when necessary.
• Drive Operational Excellence.
• Train and guide your team to meet RaceTrac’s guest service, food safety, and cleanliness standards.
• Ensure proper execution of inventory, vendor check-in, and promotional communication.
• Oversee key store processes including write-offs, cash wrap, and compliance documentation.
• Lead shift change communication and ensure team alignment throughout the day.
• Model Communication & Accountability – Effectively relay important updates from the leadership team to shift associates.
• Monitor task completion and provide immediate feedback to drive results.
• Support a team culture rooted in accountability, respect, and teamwork.
• Proactively step in during busy times or challenges—showing your team what great leadership looks like

Skills

Leadership

Communication

Team building

Guest service

Education

High School Diploma or GED

Job description

RaceTrac is seeking a proactive Shift Manager to lead a fast-paced store shift, coach team members, and ensure exceptional guest service. You’ll handle food service, stocking, cash handling, and cleanliness while driving operational excellence and adherence to safety standards.

You’ll develop future leaders through hands-on training, manage inventory and promotional communication, and maintain a positive, respectful team environment on designated shifts.