Shift Leader - Fast-Paced Restaurant Ops & Guest Service

Burger King; Duluth (MN); On-site; USD 21,000 - 30,000; Full time

Job summary

Burger King in Duluth, MN is seeking an Hourly Shift Coordinator to lead a restaurant shift, drive profitability, guest satisfaction, and smooth operations. You will support the Restaurant General Manager and Assistant Manager while coaching Team Members for strong performance.

The role requires 1–2 years of quick service experience, a high school diploma or GED, and flexibility for evenings, weekends, and holidays. This position is on-site and focused on delivering fast, accurate service.

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required, two years of college preferred.
• 1–2 years of quick service experience.
• Demonstrated understanding of guest service principles.
• Availability for evenings, weekends, and holidays.
• Ability to work long or irregular shifts when needed.

Responsibilities

• Oversee shift operations and lead Team Members to meet service standards.
• Direct efficient and accurate preparation and sale of products for prompt delivery.
• Motivate staff during the shift at each workstation.
• Review restaurant results to identify successes and improvement areas.
• Ensure compliance with operations and brand standards.

Skills

Team leadership

Guest service

Cash handling

Inventory awareness

Education

High School diploma or GED

Tools

POS system

Inventory software

Job description

Burger King in Duluth, MN is seeking an Hourly Shift Coordinator to lead a restaurant shift, drive profitability, guest satisfaction, and smooth operations. You will support the Restaurant General Manager and Assistant Manager while coaching Team Members for strong performance.

The role requires 1–2 years of quick service experience, a high school diploma or GED, and flexibility for evenings, weekends, and holidays. This position is on-site and focused on delivering fast, accurate service.