Shift Leader — Fast-Paced Restaurant Ops & Guest Service

Burger King; Cordele (GA); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage*

Life and Accident Insurance*

Short/Long Term Disability*

On-demand Pay with Tapcheck

10 Days Paid Vacation*

Service Awards

401(k) Plan

Job summary

The Hourly Shift Coordinator at Burger King is the Shift Leader for the restaurant, driving sales and profit through profitability, guest service, people and operations. This role supports the Restaurant General Manager and Assistant Manager during shifts and directly manages a shift of Team Members.

The position requires 18+ years old, a high school diploma or GED, and 1–2 years of quick-service experience, with availability for evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Follows all cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing Daily and Weekly inventory inspections.
• Receives inventory truck orders.
• Motivates Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Provides coaching and feedback to Team Members to increase the team’s capabilities and raise restaurant performance.
• Sets an example for Team Members by working hard to implement shift plans and drive operational results.
• Directs efficient, accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
• Motivates Team Members during shift on each of the workstations.
• Reviews restaurant results to identify successes and areas for improvement.
• Ensures that the restaurant upholds operational and brand standards.
• Performs duties of the Team Member when necessary.

Education

High School Diploma or GED

2 years of college preferred

Job description

The Hourly Shift Coordinator at Burger King is the Shift Leader for the restaurant, driving sales and profit through profitability, guest service, people and operations. This role supports the Restaurant General Manager and Assistant Manager during shifts and directly manages a shift of Team Members.

The position requires 18+ years old, a high school diploma or GED, and 1–2 years of quick-service experience, with availability for evenings, weekends, and holidays.