Shift Leader: Fast-Paced Restaurant Coach & Growth

KF; Germantown (MD); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Competitive Pay

Free meal

Bonus Eligible

Tuition reimbursement

Flexible schedules

Vacation pay

Medical benefits

401K match

Wellness programs

Perks discounts

KF Foundation scholarships

Job summary

KFC in Germantown, MD is seeking a Shift Leader to guide shifts with energy, drive results, and coach Team Members to meet high standards. You’ll resolve customer concerns and ensure every guest leaves satisfied, partnering with the RGM on business initiatives and continuous improvement.

Day-to-day you’ll uphold the Connect Success Routine, supervise shift tasks, ensure food safety and accurate orders, and provide constructive feedback.

Qualifications

• 1 year of restaurant/retail experience; 3 months shift lead preferred.
• Adheres to cash, security, inventory and labor policies.
• Excellent communication, management and organizational skills.
• Must be at least 18 years old and have reliable transportation.

Responsibilities

• Lead shifts with energy to meet service standards.
• Oversee team tasks, ensure cleanliness and uniform appearance.
• Ensure food safety, quality and accuracy of orders.
• Provide feedback to the RGM on performance.
• Train Team Members and resolve conflicts with the RGM.
• Assist with screening candidates and labor management.
• Assist with cash control, inventory and P&L handling.
• Oversee product preparation, rotation and holding times.
• Support facility maintenance and health/safety compliance.

Skills

Communication

Leadership

Organizational skills

Basic Math

Punctuality

Cash handling

Tools

Cash register

Job description

KFC in Germantown, MD is seeking a Shift Leader to guide shifts with energy, drive results, and coach Team Members to meet high standards. You’ll resolve customer concerns and ensure every guest leaves satisfied, partnering with the RGM on business initiatives and continuous improvement.

Day-to-day you’ll uphold the Connect Success Routine, supervise shift tasks, ensure food safety and accurate orders, and provide constructive feedback.