Shift Leader: Fast-Paced Team Coach with Flexible Hours

KF; Dallas (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Free meal per shift

Bonus eligible

Tuition reimbursement

Flexible schedules

Vacation pay

Job summary

KFC is seeking a Shift Leader in Dallas, TX to drive the restaurant’s performance, coach team members, and uphold food safety and guest satisfaction. You will partner with the RGM to train staff, manage schedules, and ensure cash control and labor adherence.

Ideal candidates bring 1 year of restaurant/retail experience with some shift-lead exposure, strong communication, and a commitment to KFC’s culture and service standards.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory and labor policies.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity to move up to 50 lbs.
• Attendance and punctuality a must.

Responsibilities

• Execute KFC Connect Success Routine and prioritize customer needs.
• Oversee Team Members' completion of shift tasks and maintain clean appearances.
• Ensure food safety, quality and accuracy of orders.
• Provide regular feedback to the RGM on Team Member performance.
• Offer ongoing constructive feedback and participate in training Team Members.
• Handle conflicts constructively and work with the RGM to resolve them.
• Assist the RGM in screening Team Member candidates.
• Assist with Profit & Loss by following cash control and security procedures, managing inventory and labor.
• Oversee product preparation, rotation, portioning, cooking and holding times.
• Assist the RGM with facility maintenance and health and safety standards.

Skills

Leadership

Communication

Organizational skills

Cash handling

Attendance & punctuality

Basic math

Health & safety

Team coaching

Conflict resolution

Job description

KFC is seeking a Shift Leader in Dallas, TX to drive the restaurant’s performance, coach team members, and uphold food safety and guest satisfaction. You will partner with the RGM to train staff, manage schedules, and ensure cash control and labor adherence.

Ideal candidates bring 1 year of restaurant/retail experience with some shift-lead exposure, strong communication, and a commitment to KFC’s culture and service standards.