Shift Leader: Fast-Paced Restaurant Coach

KF; Burke (VA); Vor Ort; USD 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Free meal per shift

Bonus eligible

Tuition reimbursement

Flexible schedules

Paid time off

Medical benefits

401K with 6% match

Health and Wellness programs

Discounts on mortgages, vehicles, cell

gym memberships

KFC Foundation scholarships & tuition

Zusammenfassung

KFC Burke is seeking a Shift Leader to drive guest satisfaction, coach Team Members, and partner with management to meet restaurant goals. You will lead shifts, ensure food safety, and uphold KFC standards in a fast-paced environment.

The role emphasizes ownership, coaching, and collaboration with the RGM to manage labor, inventory, and store performance while maintaining a positive guest experience.

Qualifikationen

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (the ability to move up to 50 lbs.)
• Attendance and punctuality a must
• Operating of cash register as needed and making change for other cashiers
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions KFC’s culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion and belonging
• Ensures teammates and customers enjoy a positive experience

Aufgaben

• Execute KFC Connect Success Routine and prioritize customer needs
• Oversee Team Members' completion of shift tasks and maintain clean, neat appearances
• Ensure food safety, quality, and accuracy of orders
• Provide regular feedback to the RGM on Team Member performance
• Offer ongoing constructive and positive feedback to Team Members
• Actively participate in training Team Members
• Handle conflicts constructively and work with the RGM to achieve resolution
• Assist the RGM in screening Team Member candidates
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory and managing labor
• Oversee proper product preparation, rotation, portioning, cooking and holding times
• Assist the RGM with facility maintenance and ensure health and safety standards are always followed

Kenntnisse

Leadership

Communication

Customer service

Cash handling

Team coaching

Attendance/punctuality

Tools

Cash register

Jobbeschreibung

KFC Burke is seeking a Shift Leader to drive guest satisfaction, coach Team Members, and partner with management to meet restaurant goals. You will lead shifts, ensure food safety, and uphold KFC standards in a fast-paced environment.

The role emphasizes ownership, coaching, and collaboration with the RGM to manage labor, inventory, and store performance while maintaining a positive guest experience.