Shift Leader: Fast-Paced QSR with Guest Service

Focused Management Experts Inc; Urbana (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

Burger King in Urbana, OH is hiring an Hourly Shift Supervisor to lead a shift and contribute to sales and guest satisfaction. You will back the Restaurant General Manager and Assistant Manager in daily operations, coaching team members and ensuring fast, friendly service in a clean, safe environment.

Responsibilities include supervising cash handling, inventory, equipment checks, and adherence to brand standards.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience
• Demonstrated understanding of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed

Responsibilities

• The Hourly Shift Supervisor is the Shift Leader responsible for driving sales and profitability through guest service and operations.
• Supports the Restaurant General Manager and Assistant Manager in managing daily operations during assigned shifts.
• Directly manages a shift of Team Members and ensures fast, friendly service in a clean environment.
• Performs basic cash handling, inventory checks, and equipment checks; maintains brand standards and procedures.

Skills

Guest service

Team leadership

Cash handling

Education

High School Diploma or GED

2 years college preferred

Job description

Burger King in Urbana, OH is hiring an Hourly Shift Supervisor to lead a shift and contribute to sales and guest satisfaction. You will back the Restaurant General Manager and Assistant Manager in daily operations, coaching team members and ensuring fast, friendly service in a clean, safe environment.

Responsibilities include supervising cash handling, inventory, equipment checks, and adherence to brand standards.