Shift Leader: Fast-Paced QSR with Growth & Training

Dairy Queen; Kentucky; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Employee discounts

Paid training

Supportive team

Job summary

Dairy Queen is seeking a Shift Manager to lead daily operations, coach the team, and ensure guests receive fast, friendly service. You’ll set the tone, maintain quality and safety, and handle guest concerns with professionalism on every shift.

This hands-on role offers competitive pay, training, and clear path for growth as you demonstrate ownership and leadership in a fast-paced QSR environment.

Qualifications

• 1–3 years of restaurant or leadership experience (QSR a plus).
• Strong communication and team leadership skills.
• Someone who leads by example and stays calm under pressure.
• Organized, reliable, and ready to take ownership.
• ServSafe certification preferred (or willingness to obtain).

Responsibilities

• Lead daily shift operations and keep the team focused and energized.
• Ensure fast, friendly service and top-quality products every time.
• Train and coach team members to perform at their best.
• Handle customer concerns with professionalism and care.
• Support inventory, food safety, and cleanliness standards.

Skills

Team leadership

Communication

Calm under pressure

Organized

Ownership mindset

ServSafe certification

Job description

Dairy Queen is seeking a Shift Manager to lead daily operations, coach the team, and ensure guests receive fast, friendly service. You’ll set the tone, maintain quality and safety, and handle guest concerns with professionalism on every shift.

This hands-on role offers competitive pay, training, and clear path for growth as you demonstrate ownership and leadership in a fast-paced QSR environment.