Shift Leader — Fast-Paced QSR with Growth Perks

Burger King; Plainfield (NJ); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision Insurance

Paid time off

Ongoing career and leadership developm

Scholarship opportunities

People-first culture

Authentic, values-based leadership

Job summary

Burger King is seeking a Restaurant Shift Leader in the United States to oversee shift operations, lead staff, and ensure exceptional guest service. The role emphasizes teamwork, training, and adherence to brand standards while managing cash and labor tracking.

You will support a fast-paced environment, interact with guests, and uphold safety and quality. This position requires 18+ and a strong work ethic, with opportunities for advancement and ongoing development.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent restaurant management experience.
• Previous fast food restaurant experience required.
• Communication in English is required, Spanish comprehension helpful.
• Strong leadership skills, including leading by example and remaining calm and professional in challenging situations.
• Ability to handle confidential information with discretion, looping in the right stakeholders for support when needed.
• Willingness to learn all areas of restaurant operations & work multiple stations.
• Ability to display positive attitude and a genuine desire to make others happy and serve one another.
• Strong communication skills, including verbal communication in Spanish and/or English.
• Self-motivated and action-oriented.
• Attitude that embraces learning.
• Willing to admit when you made a mistake, take accountability, and fix the issue.
• Prompt and regular attendance on assigned shifts - dependable and reliable.
• Must have reliable transportation to work and to company outside events / meetings.
• Must be available and willing to work a variety of days/times including weekends, evenings, and holidays.
• Physical Requirements: Lift, move, carry, and stack cartons up to 50 pounds from various heights to/from shelves. Stand for long periods of time.Frequently squat or stoop to reach items on low shelves or off the floor.Routinely reach overhead, forward, and underneath shelves, counter, tables, and kitchen equipment. Requires frequent motions of bending, wiping, sweeping, and mopping. Frequent exposure to fluctuating temperatures in areas such as cooler, freezer, and cooking sections of the restaurant. Hazards include, but not limited to, slipping, tripping, burns, cuts, abrasions, and falls.
• Reasonable Accommodations: May be made to enable individuals with disabilities to perform the essential functions of the job.

Responsibilities

• Oversees all Restaurant activities during the shift, ensuring smooth store operations and guest service.
• Interact with guests, supervise staff, handle cash management, and maintain cleanliness and safety.
• Partner with the Management Team to execute the business plan, provide training, and resolve issues.
• Plan and execute shift operations efficiently and lead with empathy and teamwork.
• Identify and develop talent for future roles and apply financial understanding to improve business decisions.
• Ensure compliance with labor laws, policies, and procedures.

Skills

Leadership

English communication

Spanish comprehension

Customer service

Cash handling

POS skills

Team motivation

Education

High school diploma or equivalent restaurant management experience

Tools

Rackson systems

Job description

Burger King is seeking a Restaurant Shift Leader in the United States to oversee shift operations, lead staff, and ensure exceptional guest service. The role emphasizes teamwork, training, and adherence to brand standards while managing cash and labor tracking.

You will support a fast-paced environment, interact with guests, and uphold safety and quality. This position requires 18+ and a strong work ethic, with opportunities for advancement and ongoing development.