Shift Leader – Fast-Paced Food Service, Flexible Hours & Growth

COLUMBIA BELLS LLC; Richland (WA); On-site; USD 20,343 - 28,974; Full time

Benefits offered by this job

Flexible Schedules: We offer FULL TIME

Free Taco Bell Shift Meal

Same-Day Pay Options

401k with Company Match

Health, Vision, Dental, and Life

Supplemental Disability Insurance

Employee Assistance Program

GED Completion Program

Tenure Incentives

Discounts on Cell Service, Theme Parks

Room for Growth

Job summary

Weber Enterprises, Inc. is seeking a Shift Leader at Taco Bell in Richland, WA to lead a team, manage shifts, and develop leadership skills in a fast-paced environment. If you are 18+, with prior restaurant or customer service experience, we want to connect with you.

The role involves opening/closing duties, guest issue resolution, and ensuring food safety and quality standards. You’ll oversee product prep, labor costs, and daily operations while promoting a positive guest experience.

Qualifications

• Must be 18 years of age or older.
• Legally authorized to work in the United States.
• Available to work flexible hours.
• Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements).
• Must be able to obtain additional food safety certification (on the job).
• Strong communication and customer service skills.
• Capable of making quick, effective decisions.

Responsibilities

• Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience.
• Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products.
• Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards.
• Anticipate service bottlenecks, make quick decisions, and take action to resolve issues.
• Take action to meet customer needs.
• Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues.
• Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards.
• Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands.
• Learn quickly and adapt to constant changes in a fast paced environment.
• Lead by example, adhere to appearance and procedural standards, and participate in goal setting.
• Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration.
• Communicate effectively, both verbally and in writing, with the team and managers.

Skills

Communication

Customer service

Decision making

Flexibility

Team leadership

Job description

Weber Enterprises, Inc. is seeking a Shift Leader at Taco Bell in Richland, WA to lead a team, manage shifts, and develop leadership skills in a fast-paced environment. If you are 18+, with prior restaurant or customer service experience, we want to connect with you.

The role involves opening/closing duties, guest issue resolution, and ensuring food safety and quality standards. You’ll oversee product prep, labor costs, and daily operations while promoting a positive guest experience.