Shift Lead — Fast-Paced Restaurant with Flexible Hours

Weber Enterprises; Kennewick (WA); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401k with company match

Free shift meal

Same-day pay

Flexible schedules

Room for growth

Employee assistance program

Job summary

Weber Enterprises, Inc., a Taco Bell franchisee in Kennewick, WA, is seeking a Shift Leader to oversee daily operations, lead team members, and ensure fast, friendly service. You will manage food preparation, safety, and cost controls while opening and closing duties are performed to meet brand standards.

Ideal candidates are 18+, US work authorized, flexible, with customer service experience; you will motivate staff, resolve guest concerns, and contribute to growth.

Qualifications

• Must be 18 years of age or older.
• Legally authorized to work in the United States.
• Available to work flexible hours.
• Possess a valid food handler's certificate (can be obtained during employment, depending on state or local requirements).
• Must be able to obtain additional food safety certification (on the job).
• Strong communication and customer service skills.
• Capable of making quick, effective decisions.

Responsibilities

• Maintain speed with service goals and resolve guest complaints quickly, ensuring a positive experience.
• Make sound business decisions quickly, keeping the guest in mind, and ensuring employees maintain a neat appearance and deliver quality products.
• Maintain a friendly, courteous attitude with customers and coworkers at all times, while upholding operational standards.
• Anticipate service bottlenecks, make quick decisions, and take action to resolve issues.
• Take action to meet customer needs.
• Ensure proper product preparation, portioning, cooking, and sanitation, while managing labor and food costs within acceptable limits.
• Coordinate opening and closing activities, oversee crew productivity, ensure equipment is clean and functional, and manage safety/security issues.
• Execute marketing programs, including placement of POP and suggestive selling, while maintaining restaurant cleanliness and food safety standards.
• Contribute to daily workflow with regular, punctual attendance and a high level of energy to meet customer demands.
• Learn quickly and adapt to constant changes in a fast‑paced environment.
• Lead by example, adhering to appearance and procedural standards, and participate in goal setting.
• Provide constructive feedback, resolve performance issues, and encourage teamwork and collaboration.
• Communicate effectively, both verbally and in writing, with the team and managers.
• Communicate viewpoints and concerns to fellow employees and managers in a constructive manner.
• Exert a high degree of energy and drive to meet customer demands.

Skills

Age 18+

US work authorized

Flexible hours

Food handler certificate

Food safety certification

Communication skills

Customer service

Decision making

Job description

Weber Enterprises, Inc., a Taco Bell franchisee in Kennewick, WA, is seeking a Shift Leader to oversee daily operations, lead team members, and ensure fast, friendly service. You will manage food preparation, safety, and cost controls while opening and closing duties are performed to meet brand standards.

Ideal candidates are 18+, US work authorized, flexible, with customer service experience; you will motivate staff, resolve guest concerns, and contribute to growth.