Shift Leader - Fast-Paced Food Service, Flexible Hours

Paycom; Oak Brook (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Free shift meals

Paid training

Advancement opportunities

Free uniforms

Health insurance (eligible)

Job summary

Auntie Anne's in Oak Brook, IL is hiring a Shift Manager to lead daily operations and ensure top guest experiences. You will supervise delivery of fresh baked pretzels, coach team members, and maintain standards across food safety and customer service.

Ideal candidates have 1+ years in food-service or supervisory roles, able to work flexible hours including weekends, and hold or obtain a Food Handler Cert within 30 days of hire. Join a fast-paced team focused on reliability and teamwork.

Qualifications

• Must be 18 years of age or older.
• Availability to work at least one weekend day (Saturday or Sunday) each week.
• Flexible availability, including evenings, weekends, and holidays.
• High school diploma or equivalent experience preferred.
• Food Handler Certification (current or ability to obtain within 30 days of hire).
• 1+ years of food service, restaurant, retail, or supervisory experience preferred.

Responsibilities

• Welcome every guest with friendly, energetic, and professional service.
• Lead shifts and provide direction, coaching, and support to team members.
• Prepare, bake, and serve Auntie Anne's products according to brand recipes and quality standards.
• Ensure operational, food safety, and guest service standards are consistently met.
• Consistently deliver accurate orders and a positive guest experience.
• Operate registers and handle cash, payments, and transactions responsibly and accurately.
• Assist with opening and closing procedures, cash accountability, and shift execution.
• Monitor productivity and overall shift performance.
• Address guest concerns professionally and resolve issues in a timely manner.
• Support the training and development of new and existing team members.
• Maintain a clean, stocked, organized, and food-safe environment throughout your shift.

Skills

Team Leadership

Customer Service

Food Safety

Cash Handling

Job description

Auntie Anne's in Oak Brook, IL is hiring a Shift Manager to lead daily operations and ensure top guest experiences. You will supervise delivery of fresh baked pretzels, coach team members, and maintain standards across food safety and customer service.

Ideal candidates have 1+ years in food-service or supervisory roles, able to work flexible hours including weekends, and hold or obtain a Food Handler Cert within 30 days of hire. Join a fast-paced team focused on reliability and teamwork.